Learn how customers are using Oracle Retail solutions to drive innovation and adapt to ongoing change. Hear how the retailer successfully transformed its IT landscape and scaled for customer demand by embracing the cloud.

Put your customers at the heart of your retail business. With a complete set of mission-critical retail solutions, cloud services, and hardware from Oracle, you’ll gain the insights and agility you need to delight customers at every touchpoint. Learn how AI-based analytics can help retailers make better decisions amid a cacophony of data.

2024年12月16日 · Brand loyalty erosion: Economic uncertainty and price sensitivity make customer retention more challenging. Oracle offers a comprehensive suite of solutions to help retailers address these challenges while embracing innovation. Built on first-party data and powered by advanced AI, Oracle's CX solutions enable retailers to:

2021年4月19日 · Centralizing customer data can help retailers better understand how, when, and where customers interact, and having a 360-degree view of a customer provides visibility into their preferences and their experience to date.

Oracle Retail Customer Engagement Cloud Services (ORCE) is a comprehensive, web-based, customer relationship management application designed for today's fast-paced retail environment, and consists of the following services: This cloud service is a required module that provides for the delivery and ongoing maintenance of the ORCE SaaS environments.

Cloud-based omnichannel retail solutions deliver unforgettable cross-channel customer experiences. You will reduce costs, improve efficiency, empower associates, and enhance customer service by streamlining operations. Explore an excerpt of the IDC MarketScape worldwide POS report.

Oracle Retail Customer Engagement Cloud Services (ORCE) is a comprehensive, web-based, customer relationship management application designed for today's fast-paced retail environment, and consists of the following services:

User Guide ; Oracle® Retail Customer Engagement; Oracle® Retail Customer Engagement. User Guide . Release 25.0.101.0. G24369–01. January 2025

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Robust, Flexible, and Scalable. Learn more about the power of Oracle Retail Xstore as an omnichannel retail platform for the customer experience.