Australian businesses are confident about the future – but are they too complacent? Welcome to PwC’s 28th Annual Global CEO Survey – Australian insights, a comprehensive analysis of the views of over ...

Take a moment to consider your top five key user groups. Did your own employees make the list? In the rush to service customers, it can be easy to ignore the experience of employees. Yet, they are the ...

The Australian Accounting Standards Board (AASB) met to approve the final Australian Sustainability Reporting Standards (ASRSs) on 20 September 2024. The final version of the ASRSs are broadly aligned ...

Reticent about the switch from SAP ECC to S/4HANA? Use a Greenfield approach? Brownfield? Mix and match? Our Case for Change framework will help “A new version of the ERP, you say? Great, let’s just ...

Microsoft’s Dynamics 365 CE enables customer service excellence There are common implementation challenges Practical guide to the roles, activities and deliverables in each of the phases Microsoft ...

Cybersecurity budgets are getting bigger with Cloud security a focus. Cyber teams need to be better integrated into the business - Australian companies don’t fare as well as those globally. Global top ...

The benefits of Chatbots can be amplified substantially, improving customer satisfaction and employee productivity. Power Platform integrated with Generative AI offers several advantages. We share ...

Migration, from one system or product to another, is complex. Failing to plan can lead to service disruptions and data loss. 7 steps to de-risk and accelerate your customer migration. Customer ...

PwC survey of 4,410 CEOs in October and November of 2022 across all major regions including Australia. 86% of CEOs in Australia are investing in upskilling their workforce, with automation and ...

Venture capital investment into climate tech has been relatively stable over the last year. Investment and innovation need to be accelerated to meet emissions reduction targets. A more efficient flow ...

VR offers an affordable, effective, remote-friendly way to provide employees with not only technical skills, but also ‘soft’ skills such as leadership and resilience. With more than half of companies ...