As the UK’s ageing copper landline network becomes increasingly unstable, BT is urging Critical National Infrastructure (CNI) ...

BT Group has deployed Sprinklr’s unified customer experience management platform to deliver AI-enhanced customer support EE virtual assistant Aimee now handles up to 60,000 customer conversations per ...

BT today announced an expansion of its managed secure SD-WAN solution for business and public sector customers in the UK with new SSE (Security Service Edge) capabilities, leveraging technology from ...

Last week, I sat down with leaders and policymakers in the small business space to discuss one of the most important issues facing the UK in the coming years: growth. Kickstarting economic growth is ...

The GenAI Gateway, a generative AI enablement platform, built in collaboration with AWS, enables BT Group to tap into the power of GenAI with safe, secure access to Large Language Models (LLMs) from a ...

BT Group has announced a revision to its timetable for moving all customers – consumers and businesses – off the Public Switched Telephone Network (PSTN) and onto digital landlines. The move follows ...

Belfast cemented itself as part of BT Group’s rich history last week as the location where we switched off our final 3G mobile site, bringing an end to the use of the technology in our EE mobile ...

BT’s Narrowband Internet of Things (NB-IoT) network covers 97% of the UK population and is now available to business customers. Rollout builds upon BT’s ongoing IoT investments to keep businesses ...

From January, 3G technology will start being retired across our EE mobile network. For many this will be a landmark moment, representing an exciting upgrade for the UK as it embraces modern mobile ...

2023 has been a record-breaking year. We’ve successfully managed more record peaks in network traffic (30.1Tbps being the latest), a record 200 million devices now connect to our network every day, ...