If you’re the owner or top manager of a U.S. eyecare business serving the public, you’re invited to join the INVISION Brain Squad. By taking one five-minute quiz a month, you can get a free t-shirt, ...

You can say all the right things, but if you’re sending unintended cues while doing it, your words will be received as unsure, nervous, or lacking truth. Be mindful of how you are speaking to your ...