As companies negotiate the careful balance between income creation and customer delight, the terrain of software monetization ...

JuCoin announces its evolution into the world’s first service-driven cryptocurrency platform, taking a fundamentally ...

STUDENTS can step into a virtual world to experience the daily navigational challenges of a wheelchair user in one of edtech ...

Read about how Alzheimer's Society measured user experience to map out the needs of people affected ... and people with dementia around the journey to, and through, a dementia diagnosis. Alzheimer's ...

Mike Nash, CXO at HP, points out that customer experience is part of everyone’s job, telling Forbes that helping everyone at HP understand their role in the customer journey is key to becoming ...