Tines’ namesake software platform enables workers to create automation workflows in a drag-and-drop interface. Those ...

A JavaScript/TypeScript wrapper for the JIRA Cloud, Service Desk and Agile REST API ...

The Service Desk is the gateway to the IT Services department. The IT Service Desk staff are familiar with all services and their “operating conditions”.

This guide is for developers only. If you just want to install FreeScout, please follow Installation Guide. FreeScout has modular architecture (same idea as WordPress ...

Learn how to maximize your productivity with Apple’s hardware and apps like Reminders, Notes, and Calendar for a streamlined workflow ...

Comb through 111 HubSpot updates from January, or look at our list of the 14 that admins and marketing managers need to know.

The next phase in service management involves agentic AI agents that mimic human interactions. These agents will analyze user ...

Technology support is available in a variety of options for your convenience. A web series produced by consultants from the ITS Service Desk. We provide tips & tricks to make your time in front of the ...

A "ghosting" trend is sweeping today's workplace—some intentional, some byproducts of messaging platforms. If you're ghosted ...

ServiceNow's President and Chief Financial Officer Gina Mastantuono said artificial intelligence endeavors are already ...