Call centers operate in various settings. Because of that, it was important to include a range of training methods for different environments, including remote, hybrid, and in-person. I ...

I need help and I have nobody I can ask for guidance.

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

LONDON —FilmLight has officially launched FilmLight REMOTE, a solution for remote color grading that provides post-houses and ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...

The Department of Veterans Affairs on Monday ordered most employees working remotely to return to offices by Feb. 24, ...

Speaker Mike Johnson (R-La.) on Wednesday backed the Trump administration’s decision to offer buyouts to federal workers who ...

A proposal to rezone hundreds of acres of farmland in Morgan County, Indiana for a data center campus has sparked concerns ...

First, call someone using FaceTime, and make sure they answer on their iPhone. To view their screen, do the following: The first level of remote screen sharing stops short of full control.