Summary: Most companies, even those deploying sophisticated technology across channels, still view customer service through the traditional lens of simply serving the needs of the customer.

Part of Oracle Fusion Cloud Customer Experience (CX) and available to customers today, the new AI capabilities leverage connected data from across finance and supply chain to help sales teams ...

These AI capabilities, integrated with Oracle Fusion Cloud Customer Experience (CX), would help sales teams streamline communication, maintain up-to-date records, and build stronger customer ...

Oracle is introducing new AI-powered logistics and order management capabilities within Oracle Fusion Cloud Supply Chain & Manufacturing (SCM) to help organizations increase the efficiency and ...