The clock is ticking for families hoping to send letters to Santa Claus at the North Pole this holiday season ... adopting a letter to make sure families get what they need and want this year.

North Pole City Councilmember Chandra Clack submitted her resignation letter on Monday, seven months before her first term ...

Howden Taunton has opened its North Pole Mail Service ... Parents can visit the Howden website to download a template letter from Santa, personalise it, and print it at home.