Continuous improvement specialists are challenged to solve problems for their organizations or clients. They have acquired a wide array of tools, methods, and techniques for that purpose. If ...

That’s the situation in today’s story, and the customer service rep at the call center handled the customer like a pro while ...

Taking a customer-driven approach to innovation that streamlines and simplifies workflows while maintaining quality is the ...

Entrepreneurs are problem solvers. They constantly strive for solutions to issues they see in the world or their own lives.

In today’s tech environment, the product manager role has become one of the most sought-after yet highly competitive ...

According to the Mayo Clinic, “up to 400 milligrams of caffeine appears to be safe for most healthy adults,” but you should ...

Lorikeet builds AI-powered agents to help companies process customer service tickets. But even its chief executive is wary of ...

Organizations are increasingly turning to Artificial Intelligence to solve business problems and make workflows more ...

In an effort to feature more insurtechs, Digital Insurance has modified the format of our Meet the insurtech series.

The San Diego Padres visited an orphanage in Mexico. ‘It's really sad to see their faces with no hope,’ said Juan, age 9.” In ...

The airline then integrates this location information into its baggage tracking system, which allows it to use digital data ...

The combination of closed loop quality systems and AI-driven machine vision is transforming manufacturing by enabling ...