“We believe that high standards of customer service are central to the success of any organisation and they are at the heart of our own strategy,” he said. “Excellent customer service really ...

Just last week, (the exact date I cannot recall) the lights at my house flickered around 12 midnight for a while and then ...

House of Quality is a summary diagram that is used as part of a structured approach to transform your voice of customer ...

DAF has named the Romanian dealer TH Trucks International DAF Dealer of the Year 2025. The annual awards ceremony celebrates ...

Stop Lab Solution' sets the industry benchmark with unmatched competitiveness and a dedication to global excellence.

Fract believes that having an excellent product or service doesn’t suffice if it’s in a place where target customers aren't ...

NCR Atleos Corporation (NYSE: NATL) ("Atleos"), a leader in expanding self-service financial access for financial institutions, retailers and consumers, today announced that it has received the ATM ...

Burnley’s top ranking shops, restaurants and bars, service providers, local organisations and businesses have been revealed at the town’s second Customer Service Excellence Awards. Hosted by Burnley ...

Discover the power of personalization in email marketing! Learn how to boost open rates and conversions in 2025.

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...