In an era where a single negative interaction can go viral, organisations are scrambling to upgrade their CX capabilities.

A Trump supporter recently found out how tariffs work after ordering a package SHEIN and facing an extra charge to save the order from the trash.

Zimbabwean small and medium-sized enterprises (SMEs) and startups with export ambitions are set to receive a major boost, thanks to a new partnership between DHL GoTrade and Old Mutual Zimbabwe's ...

DHL Express, the global leader in international express logistics, has entered into a landmark collaboration with Sanad, the ...

A 2023 Sifted survey found that 69% of consumers reported that sustainable shipping had influenced past purchases, and 86.4% said sustainability was at least “somewhat important” when buying online.

We will not be used as guinea pigs for Kretinsky’s plans to slash thousands of jobs and extend our already punishing ...

Space exploration should be for all countries and for the benefit of all mankind.  More or less, that’s what the Outer Space ...

“I’m calling on all shopping girlies, we’ve been hit!” Mellymel says to begin the video. Mellymel explains that she purchased ...

US shoppers shared screenshots with BI showing the import fees they were asked to pay to receive their packages, some as high ...

Major firms including SF Express, DHL, FedEx, UPS and JD Express confirm they are continuing to accept parcels for US.

Days after President Donald Trump slapped China with tariffs, American consumers are already feeling it in their wallets. All ...

Azul Cargo Express is preparing to launch regional operations in Brazil using two Airbus A321 passenger to freighter (P2F) ...