The tech giant is offering its AI agent to businesses on its platforms free of charge during the pilot program. Soon, all ...

PayPal scammers adopt Docusign API to con customers, electronic employee monitoring reaches an all-time high and Reddit is a ...

In an exclusive interview with AIM, Animesh Jain, chief operating officer of [24]7.ai, shared insights into company’s ...

Expedia, one of the world’s leading travel service providers, has announced a significant enhancement to its customer service ...

We received a scam alert report regarding Expedia Customer Service articles published on. We saw this phone number (1-844-987 ...

New AI-driven solution accelerates HIPAA compliant member service delivery while fostering more empathetic and effective ...

We still didn't get a straight-up definition of exactly what an AI agent is during Bret Taylor's Mobile World Congress ...

To combat these challenges, Voiso has introduced two transformative AI-powered solutions: AI Speech Analytics and the AI ...

Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...

The Bot Talent internal competition has demonstrated the creativity of BBVA employees to come up with innovative and secure ...

Zeta, a leader in modern card processing, launched Selene - an AI-powered assistant that transforms how issuers handle ...