Broadvoice’s CCaaS platform, GoContact, receives industry-leading Net Promoter Score® for customer loyalty and satisfaction.

Emotion AI can help businesses understand human emotions better than ever, but as this technology advances, ethical concerns ...

The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...

Addigy delivered breakthroughs in Apple device compliance and security, realized record revenue, and outperformed the ...