Telecoms giant BT is cutting 2,200 jobs under a major reorganisation of its call centre operations, it announced today. The company is spending £100 million on creating 30 "next generation multi ...

"In the years of working in the call centre industry, I can safely say it is one of the most stressful jobs I've ever done." "There are targets to be met, and even when you try your best to make as ...

Premier Inn owner Whitbread is planning to cut around 300 jobs in its customer support and call centre teams and move some roles overseas. The company said its guest reservations team was being ...

The meeting focused on improving efforts to combat scam operations that have lured many Chinese nationals into working in Myanmar under false pretences A Chinese delegation met with the Royal Thai ...

A woman working as a team leader at a call centre shared a video of her colleague speaking to customers in their hectic working enviroment The clip amused TikTok users as it captured an intended ...

We are Gilmore Solicitors. As can be seen from our profiles, Cathal Gilmore has been in practice for over 35 years. During that time, he has developed expertise in many areas of legal ...

Phone, and online, scammers, the so-called “call centre gangs” operating from two ... the Thai border into Myanmar for a “lucrative job” but was eventually safely rescued on January ...

New Delhi: India is leading the global capability centre (GCC) race and GCCs are expected to generate 10 lakh jobs in the country in the next six years, a report showed on Wednesday. According to ...

This measure is part of Thailand’s broader effort to address the alarming rise in call-centre crimes that have involved both local and international criminals targeting people across the globe.