The REAL truth about scam call centres: How they pick you out, the tactics they use and how you can fight back: NICK STAPLETON
The next time you see that image of a hooded, slightly evil-looking man hunched over a laptop, pause and consider that the ...
Daily Mail15d
Call centres in health scare
The calls arrive directly in the ear without warning ... If you want to report bad management or poor working conditions at a call centre, ring the TUC hotline on 0800 0320033.
Thai police arrest two key suspects in call centre crackdown
BANGKOK: The Central Investigation Bureau (CIB) arrested two key call centre suspects on Monday (Feb 3) under arrest warrants ...
ROI CX Solutions: Yes, AI Can Improve Your Call Center (But Only If It’s Used Correctly …)
As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.
Independent Online6d
The Silent Heroes of Call Centres: Why Headsets Matter More Than You Think
Agent Comfort: Call centre agents handle high volumes of calls daily. Heavy, uncomfortable, or unreliable headsets can lead to fatigue and frustration, directly impacting productivity and morale.