If you want to work at home taking calls or pledges, this ACD Direct review explains how you can do this for them. ACD D ...

The emotional labor involved makes call center work one of the most demanding jobs in customer service. According to HubSpot’s 2024 Annual State of Customer Service Report, 82% of customers ...

They’ll have to work at the call center three to four days each week. They can work from home one to two days each week. Some of the benefits include medical, dental and vision coverage ...

If you’re after versatile and reliable call center software ... From advanced analytics to IVR, the software makes light work out of managing calls, leaving agents with more time to tend ...