Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

A speech and language pathologist at a Lawrence, Kansas, elementary school has been arrested for allegedly sexually ...

Ald. Byron Sigcho-Lopez was told to leave a committee meeting during a debate over a controversial pro-Gaza puppet display at ...

CHARLESTON, W.Va. — Those inside the West Virginia House Chamber Wednesday night joined together in a rendition of John ...

Outsourcing call center operations has become a common practice ... Help in tracking customer interactions and history. Speech Analytics: Analyzing call recordings to identify trends and issues.

A bipartisan Senate bill to ban social media access for kids younger than 13 is facing pushback from digital rights and tech ...

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The First Amendment Coalition (FAC) and the Student Press Law Center (SPLC ... it must now publicly call for that prosecution and threat of punishment to end,” LaRoe and Hiestand wrote.

Russ Vought will be White House budget director for the second time after a party-line confirmation vote in the ...