You could also lose a lot of money. In today’s story, one man is very upset that a customer service representative didn’t do ...

Montana State University graduate student Connor Green was inspired for a class project by saving his grandfather from an AI ...

A text messaging feature at a 911 call center led to the arrest of a western Kentucky man involved in a rolling domestic ...

Iron County Children's Justice Center Director Wendy Jessen has announced that she has been fired from her position, alleging ...

The Apple cofounder got his first job on the factory line at HP, and said reaching out for opportunities is what ...

FIA), along with intelligence agencies, conducted a joint raid on a scam center located in Islamabad Sector F-11 on Saturday.

The Tar Heels lost to No. 1 Duke in the ACC Tournament semifinals, but have won eight of their past 10 games and are playing ...

Tom Homan was shaking hands with colleagues around President Barack Obama’s Department of Homeland Security in Jan. 2017, ...

Among the many things that bound the two siblings together was the 1986 Jim Jarmusch movie “Down by Law.” Its tragicomic ...

Businesses are using AI for more than answering the phones. Jagriti Dawar, branch president for RobotLab of Eastern ...

Fans question Aaron's decision to expose private conversation, where Wack 100 allegedly threatens him and his family.

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...