The Philippines As A Hub For Call Centre Excellence: Emerging Trends And Growth Potential
From leveraging cutting-edge technology to fostering employee well-being, the Philippine call centre industry exemplifies ...
Call center employees in the Philippines aren’t worried about AI: The tech’s ‘not quite there yet’
While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...
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How AI is changing call centers in the Philippines
However, call centers in the Philippines experience its transformative impact today, for better and worse. A report from the non-profit publication Rest of World showed a glimpse into the daily ...
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Helport AI Opens Office in the Philippines
and anticipating potential industry disruption." The Philippines office will focus on refining Helport AI's flagship product, ...
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Filipino tech workers demand protections in AI bill after Rest of World report
New coalition calls for labor and free speech protections as AI tools make call center work both more efficient and demanding ...
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Call center employees in the Philippines aren’t worried about AI: The tech’s ‘not quite there yet’
the BPO sector in the Philippines has been associated with call centers serving English-speaking customers. For Junique, AI developments are just the latest change in the industry. AI tools enable ...
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Call center employees in the Philippines aren’t worried about AI: The tech’s ‘not quite there yet’
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