From leveraging cutting-edge technology to fostering employee well-being, the Philippine call centre industry exemplifies ...

While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

the BPO sector in the Philippines has been associated with call centers serving English-speaking customers. For Junique, AI developments are just the latest change in the industry. AI tools enable ...

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We believe this office will play a pivotal role in advancing our AI-driven solutions, helping our clients achieve greater ...

New coalition calls for labor and free speech protections as AI tools make call center work both more efficient and demanding ...