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Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Sound Quality: Background noise and poor audio can immediately signal to a potential customer that they’re on a sales call, reducing trust and engagement. High-quality headsets with advanced ...

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The 5 Best VoIP Headsets for All Day Comfort and Crisp Sound Your email has been sent Discover the best VoIP headsets for comfort, audio quality, battery life, and noise cancellation. Explore ...

The best wired gaming headsets are able to offer immersive audio to enhance your gaming experience. What makes wired gaming headsets so appealing is that they tend to be much cheaper than their ...

“Everyone involved in an emergency situation has an important part in it, but it starts with a call ... courses the center can encourage more people to put on the headset and be that lifeline ...

Executive Editor David Carnoy has been a leading member of CNET's Reviews team since 2000. He covers the gamut of gadgets and is a notable reviewer of mobile accessories and portable audio ...