Discover how BPO live transfers are transforming debt settlement and call centers by connecting high-intent leads instantly.

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...

Amazon.com, Inc.'s automation and cost optimizations, including nuclear energy, position it to excel despite tariffs. Click ...

Intradiem completed development work on a significant platform modernization project in 2024, ensuring a firm foundation for its innovative product offering. The company saved millions for its ...

Deliver greater IT and network efficiency with #data and AI-powered automation. Using AI, IBM solutions provide comprehensive visibility into IT and network environments, automate routine tasks ...

Digital Transformation Innovator | AI/CCaaS Leader | Change Catalyst | 154% Revenue Growth & 62x Tech ROI | Global Team Empowerer | Revenue-Driven Strategist | Operational Excellence Architect ...

Q4 2024 Earnings Conference Call January 30, 2025 4:00 AM ETCompany ParticipantsAnn-Sofie Nordh - Head of IRMorten Wierod - ...

Q4 2024 Earnings Call Transcript February 6, 2025 Fortinet, Inc. beats earnings expectations. Reported EPS is $0.74, ...