BRITISH Airways passengers have been unable to check in for flights with the airline's app and website both down as customers slammed the "disgraceful" service. Disruption complaints peaked at ...

BRITISH AIRWAYS has backtracked on some of the controversial changes to its loyalty programme, that were introduced after ...

British Airways passengers have reported being unable to check-in online amid reports of an app and website outage. Passengers slammed the “disgraceful” service online as more than 500 people ...

The airline has defended switching from awarding points based on the distance flown or fare class to the amount spent after ...

British Airways recently came under fire for the planned overhaul of its loyalty programme, shifting from a distance-based ...

The airline is switching from awarding points based on the distance flown or fare class to the amount spent, at a rate of one ...

British Airways has defended changes to its loyalty programme, insisting the move towards a spending-based system will create ...

While every airline follows similar weight restrictions, some airlines offer cheaper and more convenient options like bag ...

British Airways has defended changes to its loyalty programme, which has seen a major shift from one based on distance flown ...