Currently, Lee is the Associate Director of Software and Scanners at Keypoint Intelligence, where he is responsible for ...

The Price to Earnings (P/E) ratio, a key valuation measure, is calculated by dividing the stock's most recent closing price by the sum of the diluted earnings per share from continuing operations ...

The Price to Earnings (P/E) ratio, a key valuation measure, is calculated by dividing the stock's most recent closing price by the sum of the diluted earnings per share from continuing operations ...

Moving through all the ranks of the call center industry into becoming CEO is rare. Jim Ryan's story may sound like a ...

The post contains 50 new customer stories, which appear at the beginning of each section of customer lists. The post will be ...

URBANA — An Urbana man is dead after a shooting Friday night which is still under investigation.  Police responded to a report of a shooting on the 2000 block of Vawter Street at 8:22 p.m.  On scene, ...

I’ve been testing the best office chairs for years now and I can’t stress enough how important it is to have a well-built, supportive chair, especially when you’re working for long hours at ...

Allianz's Enterprise Knowledge Assistant (EKA) uses AI to transform data retrieval, empowering call center agents with instant, precise information.

Learn more about whether Concentrix Corporation or ICF International, Inc. is a better investment based on AAII's A+ Investor ...

Tricia Carey has joined FibreTrace as strategic advisor while Marks & Spencer has revised its leadership team.