Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

According to Zendesk Benchmark data, 3 out of 4 consumers are willing to spend more with businesses that offer a good customer service experience, and 60% of consumers have purchased from a brand ...

Want to share your experience with this dealership? Awesome customer service!!! Carlos is really nice person! You guys should come and visit him! Awesome customer service!!! Carlos is really nice ...

Burnley is gearing up for a bloomin’ good time this February as local businesses come together to celebrate its customer ...

When college students are treated as customers a number of disastrous outcomes ensue, including grade inflation.

Appreciate quick answers to all of my questions! Appreciate the awesome customer service by everyone! Esp George. Appreciate quick answers to all of my questions! Appreciate the awesome customer ...

On Amazon, a good product rating percentage is generally considered to be 80% or higher, which corresponds to a four-star ...

AI isn't inherently good or bad; its value depends entirely on how it's used. For financial institutions, this means shifting ...

CBE Customer Solutions Welcomes Rachel Rybicki as Chief Client Success Officer, Bringing Fresh Expertise to Client Success ...

We've all done it - shouted "customer service representative!" at the phone until we were finally given the chance to speak ...

Wegmans Food Markets is recalling its Food You Feel Good About Chicken Breast Nuggets in 46-ounce bags because the frozen, ...

Technology is at the heart of our accelerating evolution, and we are all now beginning to recognize that AI is the next generation of advancement.