Supermarket customers report receiving weird substitutions for online orders as computers choose what to swap.

Customers said they received received bananas instead of pizza, a roasting tin instead of roast potatoes, while one said they ...

There’s arguably nothing more jarring than completing an online supermarket shop, only to realise that one of your favourite ...

Asda shoppers appear particularly affected ... One received cheese instead of lactose-free cheese and another received an ...

Almost half of Asda shoppers received a replacement product ... and another received an item that contained gluten when a gluten-free item had been requested. Some supermarkets allow customers ...

On a bustling Saturday at Bury Market, a 12-year-old girl stood behind a farmer’s stall selling black pudding to a busy crowd ...