After Trump takes office, calls seeking help from immigration advocates surge, but others call their efforts “terrible.” ...

Coursera is positioned for growth and profitability with diversified revenue streams and a strategic shift towards credit ...

The victim was transported to OhioHealth Grant Medical Center in critical condition. They were pronounced dead at 8:06 p.m.

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

A whistleblower warned that a total of 7,188 mental health calls to the Atlanta VA have gone unanswered, sparking an investigation.

The Bladen County 911 center received a call about shots fired on Carter Road at 3 a.m. on Friday, January 31. According to ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

The Aiken County Public School District will hold a hiring event from 8 a.m. to noon Saturday, Feb. 1, at Aiken High School, 449 Rutland Drive. The school district is ...

Super Bowl LIX is almost here, and dozens of bars, restaurants and catering companies in the Lehigh Valley and surrounding ...

The Community United Effort Center for Missing Persons, known as the CUE Center, is a nonprofit group that advocates for ...

Auditions for the 2025 Asheville Community Talent Showcase (A.C.T.S.), a vibrant celebration of the rich talent from ...

Instead of celebrating a birth, a Valley couple had to say goodbye to their baby after a prolonged labor at a Mesa birthing center ended with a stillbirth.