Figures show over half of British Gas customers who contacted the energy giant for help reported a problem with the response.

A SCOTTISH airline has topped the Which? chart for customer service out of dozens of firms including Jet2, British Airways ...

British Airways has been named the worst long-haul airline, dropping to the bottom of the rankings for customers in a new ...

Silversea, Noble Caledonia Ocean Cruises, Hurtigruten, Seabourn, Viking Ocean Cruises and Oceania Cruises also got WRP status ...

The UK’s national carrier scored just two stars for food, comfort and value for money in Which?’s annual customer survey ...

British Airways is the worst UK carrier for long-haul flights, while Ryanair and Wizz Air came last for shorter flights. The ...

In the Which? customer service survey Jet2 was the best-performing short-haul airline, netting an impressive customer score ...

A customer survey of long-haul and short-haul airlines has revealed how far from grace one particular airline has fallen.

Despite being known as a premium operator, British Airways (BA) came joint last in the long-haul category and bosses are far ...

A new survey has revealed the UK's worst airline, with customers describing their experience as "dreadful" - and it's not one ...

British Airways has been named the worst long-haul airline to fly with in the UK, according to a new survey by consumer ...