Call centers operate in various settings. Because of that, it was important to include a range of training methods for different environments, including remote, hybrid, and in-person. I ...

For example, sales managers can identify and resolve an uptick in missed calls during peak hours, ensuring opportunities aren ...

LONDON —FilmLight has officially launched FilmLight REMOTE, a solution for remote color grading that provides post-houses and ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

President Donald Trump’s freeze on foreign assistance has dealt a blow to organizations fighting human trafficking and forced ...

(The Center Square) – The U.S. Department of Veterans Affairs announced its return ... More than 20% of VA's more than 479,000 employees have telework or remote work arrangements, according to the ...

(The Center Square) – Commuter traffic is about to see an uptick in the Washington, D.C. metro area as President Donald Trump issued an executive order ending remote work for federal employees. Within ...

Q2 2025 Earnings Call Transcript February 6, 2025 Operator: Good day, and welcome to the Fiscal 2025 Second Quarter Results ...

Sentara Health launched a new virtual nursing system to reduce administrative tasks for bedside nurses. The program is set to expand to all 12 Sentara hospitals in the region by November.