The recent earnings reports for Chili’s and McDonald’s highlight the shifting dynamics in the restaurant industry. While ...

On Thursday, online legal services provider LegalZoom announced the acquisition of Formation Nation, a small business ...

It is the voice of the customer (VOC) that is the driving voice. Additionally, it is what should be important to the ...

In today’s digital age, IPTV (Internet Protocol Television) is quickly replacing traditional cable services. The appeal is ...

Service quality standards are the minimum requirements or specifications that your service must meet or exceed to satisfy your customers. They are usually based on customer needs, expectations ...

The user first signs up for a managed service provider’s cloud service, which provides access to managed data centers and computing infrastructure. Once they’ve signed up to a pay-as-you-go service ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Sold? The next question is which one to choose. The music library, usability, features, price and sound quality should be of prime concern – we've put all the major players through our rigorous ...

When it comes to both quantity and quality, no streaming service can beat Max. It has everything from prestige HBO dramas to blockbuster Warner Bros. movies to light reality shows from Discovery.

The new definitions aim to resolve any conflict in medical circles over whether obesity is a disease or just a risk factor. Global health leaders have proposed a “dramatic overhaul” of the way ...

In Tuesday's issue of The Lancet Diabetes & Endocrinology, 58 international experts across a range of medical specialties and people with lived experience released a report proposing a new definition ...