Bartlett, C. A., and S. Ghoshal. "Matrix Management: Not a Structure, a Frame of Mind." Harvard Business Review 68, no. 4 (July–August 1990): 138–145.

This is the worst leave management company ever ... first lady faxed AND emailed me a copy of the requested documents. Matrix process is completely inefficient and inconsistent.

Matrix Workforce Management Solutions is excited to announce the roll out of its bespoke Myth-Busting Apprenticeship ...