Organisations across the region are prioritising cyber security, customer experience and application development, even as they navigate cloud repatriation and a growing skills gap in AI and security.

A broader contact with the healthcare system beyond the care or treatment can be defined as the customer experience. With this in mind, it is important that both elements work in tandem to ensure ...

The robotics industry is burgeon in today's market, with a particular focus on enhancing customer experience (CX) through the use of social robots. These ...

Taking a customer-driven approach to innovation that streamlines and simplifies workflows while maintaining quality is the ...

The discussion was rich with insights, covering critical areas such as data value, security, compliance, artificial intelligence and the future of data-driven decision making. Participants shared ...

Restaurant reviews rarely mention the drinks on offer. And yet they often make a more significant contribution than food to a ...

Yum! Brands has announced the launch of Byte by Yum!, a new proprietary Software as a Service (SaaS) platform designed to ...

Filipino “mompreneurs” learned key business strategies from industry leaders, including the founders of Potato Corner and ...

Retail merchandising centers on the ideal arrangement of goods to improve sales, and it has witnessed tremendous growth as one of the most dynamic industries in recent years.

RiseUp AI Summit Features “Sparky,” Egypt’s First-Ever AI Event Host. Cairo, Egypt: RiseUp AI Summit successfully concluded ...

The seeds of conflict were planted during a February 2023 shopping experience at a Los Angeles Home Depot location. What started as a routine purchase evolved into a complex situation when Gibson left ...

Supply chain analytics refers to the collection of data and information that provide insights into logistics performance, from inventory management to fulfilling and shipping orders.