TCN has strategically expanded its global teams across key regions, including EMEA and APAC, strengthening its presence and ...

To connect with Expedia Customer Service, speed dial +1-888-448-9871 for immediate assistance. This dedicated Expedia phone ...

The chair of the Senate Judiciary Committee is looking into how a former police officer landed an investigator's job at the U ...

Nicolas S. Piuzzi, MD, was recognized as the 2025 Kappa Delta Young Investigator Award winner for research showing how ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today reported financia ...

Microsoft backed a UK college students startup creating an AI solution for call centers to the tune of £150,000.

The global Healthcare Contact Center Solution Market is set for explosive growth, forecasted to expand at an impressive 19.9% compound annual growth rate (CAGR) from 2023 to 2033. The market, which ...

TCN, a cloud-based call center technology provider, will bring its User group conference in person for the first time, allowing industry professionals to connect, collaborate and communicate ...

You can buy standalone IVR systems — but most business phone services and call center software come with a capable IVR built-in. Having a native IVR makes deployment much easier than having to ...

Within the next two years, it will also become home to more data centers for companies like Microsoft and Amazon. What is a data center? Is it the same as a server farm? Let’s look at the ...

Outsourced call centers need to be adaptable to changes in business needs and capable of scaling operations. This includes: Flexibility in Staffing : Ability to scale up or down based on call volumes.

NEW YORK — The New York City Department of Education is pulling the plug on several early child care centers in Brooklyn. The affected centers are Nuestros Ninos in Williamsburg, Friends of ...