HubSpot is generally a better choice for small ... Salesforce, on the other hand, has better features for managing customer service tickets and will be better for growing businesses that need ...

HubSpot’s October 2024 updates cover ... ensuring faster, more effective ticket resolution and improved customer service.

Status: Public Beta Applicable HubSpot Hubs: Service Hub Applicable HubSpot Tiers ... that lets support reps send replies and update ticket statuses with a single click. Support reps managing ...