It can be hard to transition a memory-care patient for their familiar home to a facility but knowing when to get extra help is best for the caregiver and their loved one.

Living in her own home with dementia, Ms Y relied on her son, Mr X, to manage her direct payments and provide informal care.

Sally Daniels argued she and another Black worker were scapegoated despite white colleagues' failures when an elderly woman froze to death in 2022.