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Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...

This guide covers five of the best VoIP headsets and which to choose based on key factors like audio quality, noise cancellation, comfort, connectivity, and battery life. Every call center agent ...

Executive Editor David Carnoy has been a leading member of CNET's Reviews team since 2000. He covers the gamut of gadgets and is a notable reviewer of mobile accessories and portable audio ...

The best PS5 headset right now is the SteelSeries Arctis Nova Pro Wireless, boasting excellent audio quality and a slick hub / battery system to boot. We're spreading our search for the best PS5 ...

Any Xbox fans might be more inclined to pick up the Xbox Series X/S instead these days, but the best Xbox One headsets can still pack a punch and breathe new life into the older console.