As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

The financial sector is highly competitive, with traditional banks, fintech startups and tech giants vying for market share.

Yep AI, a pioneering AI solutions company, has announced the launch of its latest innovation, the Yep AI Digital Human, set to revolutionize customer ...

Churches Fire & Security has successfully transformed its customer service operations through an innovative AI-powered ...

Plus: Rising Phoenix Capital launches $20 million royalty fund La Plata Peak, and The Learning Experience expands its North Texas footprint with six new locations.

Customer demand for self-service in aftersales rose in 2024 as consumers embraced digital services. Over 2.5 million ...

Newgen Software, a global provider of an AI-enabled digital transformation platform, announced the successful implementation of its commercial lending solution at Enterprise Bank, a community-focused ...

Yum! Brands has announced the launch of Byte by Yum!, a new proprietary Software as a Service (SaaS) platform designed to ...

By integrating cutting-edge technologies, the industry achieves remarkable improvements in service delivery, operational ...

Trinity Hunt Partners, a growth-oriented private equity firm, is pleased to announce majority investments in two companies, Craft and Verndale, establishing a full-service digital customer experience ...