The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

The goal in these exercises is to help your team become more confident and proficient in what they say and do. When you achieve greater confidence and proficiency, you will also achieve greater trust ...

This 10-part customer service educational workshop help staff work with customers, clients, patients, members, or constituents. On the Front Line is produced by University of Illinois Extension and ...

Through this workshop, business managers, front line staff, and community leaders will learn how to implement the two key components of customer service to strengthen their tourism economy: Community ...

Artificial Intelligence is being used for a novel purpose: training customer service staff to handle irate customers through an AI-powered, foul-mouthed robot. Airtel and Google Cloud have ...

However, customer service is not a one-size-fits-all skill, and different airport staff may need different training programs based on their roles and responsibilities. In this article, we will ...

and adapting customer service to your organization. The Executive Director of the WV Hive, Judy Moore, says the workshops will reach beyond just those in attendance because this is set up as a ...

Tipperary Chamber are introducing their skills for success programme which will run this year throughout 2025. The various ...

On January 15th, the Alliance will host a free customer service workshop featuring industry expert Terri Kelso. The event will occur from 12:00 p.m. to 1:00 p.m. at the Bowling Manufacturing ...