Investing in employee development is a proven strategy for any business striving for long-term success and sustained growth.

Lohitaksh Yogi, a product leader at Adobe, has advanced AI-driven customer interaction through large language models, ...

Zomato CEO Deepinder Goyal announced Nugget, an AI-powered, no-code customer support platform designed to automate 80% of inquiries, on X (formerly Twitter). After successfully handling 15M+ monthly ...

Migrate thousands of clients from one financial system to another. Migrating customers from one financial system to another ...

Boon Edam's new service program includes the opening of a new Washington D.C. service location, with more planned for 2025, as the company focuses on the growth of its ...

TTEC, one of the world’s biggest BPOs, has announced that they are recruiting for their growing customer service team in ...