The tech giant is offering its AI agent to businesses on its platforms free of charge during the pilot program. Soon, all ...

Expedia, one of the world’s leading travel service providers, has announced a significant enhancement to its customer service ...

To experience quick help, call Expedia customer service 1-844-987-7103 (Save for speed-dial) for quick resolutions. It ...

New AI-driven solution accelerates HIPAA compliant member service delivery while fostering more empathetic and effective ...

In an exclusive interview with AIM, Animesh Jain, chief operating officer of [24]7.ai, shared insights into company’s ...

Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...

To combat these challenges, Voiso has introduced two transformative AI-powered solutions: AI Speech Analytics and the AI ...

The Bot Talent internal competition has demonstrated the creativity of BBVA employees to come up with innovative and secure ...

We still didn't get a straight-up definition of exactly what an AI agent is during Bret Taylor's Mobile World Congress ...

Agentic AI promises automation and efficiency breakthroughs for fast, convenient, and cost-effective CX with AI agents.

Zeta, a leader in modern card processing, launched Selene - an AI-powered assistant that transforms how issuers handle ...