The tech giant is offering its AI agent to businesses on its platforms free of charge during the pilot program. Soon, all ...

We received a scam alert report regarding Expedia Customer Service articles published on. We saw this phone number (1-844-987 ...

Expedia, one of the world’s leading travel service providers, has announced a significant enhancement to its customer service ...

Ushur, a leader in Customer Experience Automation (CXA), today introduced its AI Agent for Member Service, the ...

Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...

To combat these challenges, Voiso has introduced two transformative AI-powered solutions: AI Speech Analytics and the AI ...

The Bot Talent internal competition has demonstrated the creativity of BBVA employees to come up with innovative and secure ...

We still didn't get a straight-up definition of exactly what an AI agent is during Bret Taylor's Mobile World Congress ...

Agentic AI promises automation and efficiency breakthroughs for fast, convenient, and cost-effective CX with AI agents.

Gladly, an AI-powered customer service platform that puts people, not tickets, at the center, today announced the launch of ...

PhonePe has integrated Freshworks’ Freddy AI Agent into its support operations. This intelligent virtual assistant automates more than 80% of customer queries, enabling swift responses for over 300 ...

D-ID real-time AI avatars are adding a visually engaging, natural layer to Microsoft's autonomous AI agents, enhancing ...