In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

Financial services will feel effortless and intuitive As we stand on the cusp of a new era in financial technology, 2025 ...

AI in digital marketing transforms customer interactions and business model development as well as automation workflow management.

Discover how business automation transforms B2B marketing and sales, boosting efficiency, personalization, and revenue growth ...

The future of customer experience is about more than just handling individual interactions - it's about crafting a seamless journey that flows across every department in your organization.Join Valerie ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

Verint opens global innovation center in Bengaluru to enhance CX automation for 10,000+ clients, hiring 1,000 experts by 2026.