Cisco Systems Inc. has launched a new update to enhance its Webex contact center and videoconferencing platform. The updated ...

“We do about 8 billion calls a month … We have exceeded our own expectations,” Cisco’s Jeetu Patel tells CRN on Webex Calling’s unprecedented growth compared to the competition.

Cisco has launched a local Point of Presence (PoP) for its Webex Calling and Webex Contact Center services in South Africa. This, says the company, underscores Cisco’s commitment to customers ...

C Spire, a diversified telecommunications and technology services company, announced the grand opening of its new office and technology hub in Homewoo ...

AI agents will rapidly become the next customer-service support system for brands - mainly because the technology has the ability to teach the platform how best to support customers. And that will ...

Cisco is deepening its commitment in Saudi Arabia by establishing cloud services data centres, promoting AI talent ...

In the fiscal first quarter, Collaboration product orders grew double-digits, driven by demand for devices and Cisco’s Cloud Webex Suite. The introduction of Webex AI Agent, AI Agent Studio ...

Cisco is seeking to separate itself from the pack by touting AI innovations across both Webex software and hardware.

And use of collaboration tools is booming. Before the pandemic, users spent around 5-6 billion minutes a month video conferencing on Cisco’s Webex tool: today, the figure is closer to 30 billion ...

This focus fuels our innovation to remove the barriers of geography, language, personality and familiarity with technology," said Travis Isaacs, Chief Design Officer at Webex by Cisco.

Cisco is deepening its commitment in Saudi Arabia by establishing cloud services data centres, promoting AI talent ...

In the fiscal first quarter, Collaboration product orders grew double-digits, driven by demand for devices and Cisco’s Cloud ...