THE world’s biggest call centre operator has been accused of using AI to “whiten” Indian accents for Brit customers.

Teleperformance, the world's biggest call centre operator, is using AI to "neutralise" Indian accents for Western clients and ...

The AI-driven solution has been developed by Palo Alto-based startup Sanas which also includes background noise cancellation ...

Automated call centre bots are pushing UK customers to the brink, with new research uncovering the most frustrating aspects ...

The world’s biggest call centre company is using artificial intelligence to “neutralise” Indian accents for Western customers ...

Thailand video news: crime crackdowns, deportation backlash, tourist attack, wildlife rescue, and regional developments.

Teleperformance's Deputy CEO said that sometimes the accent of an Indian agent is hard to understand and the technology can ...

A total of 119 Thai nationals have been deported from Cambodia for their involvement in illegal call centre scams.

Thai Deputy Prime Minister and Defence Minister Phumtham Wechayachai urges foreign governments to repatriate nearly 7,000 ...

The NLUD Business and Financial Law Review (NLUD BFLR), the flagship journal of the Centre for Business and Financial Laws ...

A total of 119 Thais were among 230 foreigners reported freed from a scam call centre in Poipet, Cambodia, as authorities continue their crackdown on cybercrimes. Cambodia’s immigration ...