Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

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Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

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AI call centers are designed to handle more customer interactions, improve quality control, and optimize workflows. More importantly, a good one will never leave customers waiting, positioning a ...

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Easily transfer calls to the right person or team. Connect customers faster, boost agent productivity, and speed up call resolutions with RingCentral Contact Center. Any business that regularly ...