A text messaging feature at a 911 call center led to the arrest of a western Kentucky man involved in a rolling domestic ...

Teleperformance, the world’s largest call centre operator, has started using artificial intelligence (AI) to “neutralise” ...

The software is already used by companies like UPS and Walmart. Teleperformance’s Markus Schmitt told investors on Thursday ...

NASHVILLE, Tenn. (WZTV) — Tennesseans may pay more for their phone bills if a 911 rate hike gets approved. Critics argue ...

The scam starts with fake articles featuring celebrities. Next comes a crypto ruse, and finally, the fraudsters impersonate the authorities. More than 32,000 people have fallen victim, but now the ...