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International scamming call center involving foreigners busted in Islamabad
The Federal Investigation Agency (FIA) and intelligence agencies conducted a joint raid at a scamming center in Islamabad's sector F-11 on Saturday. The operation was led by the Cybercrime Cell of the ...
AI helps call center employees to speak without an accent in real time
Instead of replacing call center employees with AI, Teleperformance uses AI to 'neutralize accents'. This makes them easier ...