Call center workforce management covers the following activities and processes: There isn’t a single solution that will ...

Some 7,000 people rescued from illegal call centre operations in Myanmar were waiting be transferred to Thailand, Prime Minister Paetongtarn Shinawatra said on Wednesday.

Du is set to integrate advanced AI and cloud services in its call center operations, aiming to boost customer satisfaction ...

Times BPO offering a complete business solution to startups looking to establish their own call center anywhere in India.

“Our call center operations are a critical part of that experience, in which we invest and evolve to meet the changing needs of our customers,” the spokesperson said. “As part of that ...

This season the team has a new way to help fans and those providing that service say it’s a game changer."Being able to do something that even somebody who is sighted can is kind ...

Consolidating the centers could mean streamlined operations and lower costs, but questions remain about whether service could ...

du, the leading telecom and digital services provider, is thrilled to announce an innovative collaboration with Microsoft aimed at enhancing call center operations through advanced AI technologies.

The government has reported an 80% decrease in call center scam cases following a nationwide crackdown under Prime Minister ...