Todd Willkomm, an entrepreneur with a background in high school and college athletics, has turned the former RateWatch ...

The Education Department is considering terminating its contracts for thousands of call center employees hired to answer families’ questions about federal student aid, and may replace them with an ...

On top of all this, the best call center solutions can also be distributed for home workers as well as employees in the office. Additionally, using the same software platform means being able to ...

Owner Jerry Jones said last week in New Orleans that the team's offseason would be "in line" with others, but edge rusher ...

The audit marks part of the broader effort led by Democratic lawmakers to provide accountability about DOGE's activities ...

callcenter,contactcenter,Call,IPCC,Voice,AI,Codec,Call Center, Contact Center,LLM,TTS,ASR,NLP,Chabot,FreeSWITCH,OpenSips,Kamailio,Asterisk,WebRTC,Outbound,LangChain ...

Mayor Eric Adams continues to defy calls for resignation and has aligned himself more with the Trump administration as the saga over his federal case continues.

This March, the Dennis C. Moss Cultural Arts Center presents the Twyla Tharp Dance 60th Anniversary Diamond Jubilee, ...

Hundreds of human trafficking victims who were deceived and forced to work in Myanmar scam centers have been turned over to ...

Laredo announces Presidents Day office closures; essential services like garbage collection and transit will continue as ...

The president solidified his grip on the performing arts complex as the center’s longtime president, Deborah F. Rutter, was ...

A sheriff’s deputy in Colorado shot and killed a man wielding a firearm during an “active shooter" call at a family ...